Need help?We’ve made it easy to find answers.
Find help with your account, subscriptions, app issues, and general questions about using Studora.
Support overview
Fast help, without the clutter
Account and login help
Subscription and billing support
App troubleshooting
Privacy and policy information
Response time
Usually within 1–2 business days
Support email
support@studora.app
Help topics
Choose the area you need help with
Start with the topic that best matches your issue.
Account & Login
Get help with signing in, password issues, email verification, and account access.
Learn moreBilling & Subscription
Questions about plans, upgrades, renewals, cancellations, and payment issues.
Learn moreApp Support
Troubleshoot app issues, syncing problems, crashes, or missing data across devices.
Learn moreFAQ
Common questions
Quick answers to the most common support questions.
How do I reset my password?
Go to the login page and use the forgot password option. You will receive an email with instructions to reset your password.
Why is my subscription not updating?
If your plan changed recently, it may take a short moment for your account to refresh. Try signing out and back in, then check again.
Why are my tasks or subjects missing?
This is usually caused by sync or account issues. Make sure you are signed into the correct account and that your internet connection is stable.
How do I cancel my subscription?
You can manage or cancel your subscription from your account settings or through the store where you purchased it.
More resources
Policies, contact details, and support links
Need something specific? Use the links below to reach the right place.